3 Common Mistakes Operational Managers Make When Hiring Office Cleaning Service and How to Avoid Them

Learn the Mistakes Operational Managers (OMs) Make When Looking for New Cleaning Services

As an operational manager, you ensure employees, materials, and tasks align with organizational goals. You're ready to move mountains to keep your business competitive and thriving.

However, some business aspects, like finding the best cleaning services for your office, may fall outside your expertise.

To fully enjoy the benefits of professional office cleaning services, here are three common mistakes operational managers make when searching for new cleaning providers:

1. OMs Fail to Find a Service That Offers Immediate Communication

In business, clear communication is key. When your office needs urgent cleaning, it’s easy to overlook asking the right questions before hiring a cleaning company.

When selecting professional cleaners, ensure goals are established and ask about factors like pricing, payment methods, references, service scope, limitations, and specialization.

Skipping this step can lead to unexpected costs or misaligned expectations.

2. OMs Fail to Find a Service That Genuinely Cares About Their Clients

It’s essential to choose a cleaning company that values client relationships. While it's easy to evaluate services based on price or reputation, identifying genuine care requires deeper insight.

Check the company’s website for core values. Does it emphasize compassion, professionalism, or integrity?

Make a call to gauge their customer service. If the representative listens, shows enthusiasm, and tailors solutions to your specific needs, it’s a good indicator of a company that truly cares about its clients.

3. OMs Fail to Find a Service That Offers Cleaning Consistency

Consistency is the hallmark of a reliable cleaning provider. Managers sometimes select companies that only offer short-term or “band-aid” solutions.

Choose a company that provides long-term cleaning plans, including maintenance and regular services. Check reviews on platforms like Google or social media to see if the provider delivers consistent quality over time.

Fail to Plan, Plan to Fail

Consider these factors when choosing a cleaning company that will help you maintain a clean, healthy workplace. Never settle for less. Make this the last time you need to search for a new cleaning service.

At Brisbane Sparkle Clean, we prioritize relationships, integrity, and quality. With over 7 years of experience serving Brisbane businesses, we provide premium cleaning services tailored to your needs. Our flexible and reasonable rates ensure exceptional value without compromise.

We’re not just another cleaning company.

We’re Brisbane Sparkle Clean

Delivering the sparkle your business needs.